Amid rumors that its parent company is close to bankruptcy, Allcare Dental & Dentures has posted a sign on the front door of its office at the Lafayette Pavilions retail center informing customers that they closed effective Dec. 31.From the companies website:
"We are currently working to find dentists to continue your care. For further information go to allcareinfo.com or allcare.com," said the sign. "In the meantime, if you have a dental emergency go to the emergency room or call 911 or find another dentist of your choice at your own expense."
Calls to the company's local and corporate telephone numbers result in a disruptive busy signal. The website is being updated according to a message on it this afternoon, which also said attempts are being made to reactivate Allcare's phone and computer network.
Stay tuned, as all of those patients that are in the middle of treatment will have to be serviced - even if the company files for bankruptcy. Undoubtedly, company assets can be used to pay for their treatment or the company will either be sold and/or taken over by another dental management company.
POSTED JANUARY 3rd, 2011
We are very sorry to inform you that Allcare Dental has closed down operations. There are no plans at this time to reopen the offices. We want to assure you that this sudden closing situation was not our intent; it was due to circumstances beyond our control that arose very quickly. We understand that you must be very upset and frustrated about this situation, but please allow us to begin to explain
the circumstances to some extent here on this site below.
Please read this entire message, including the bolded information below
regarding what Allcare is doing to maintain the continuity of your dental care.
We apologize that we were not able to contact you by phone to notify you of the situation, but our companywide phone system and patient information computer network was abruptly shut down by our outside network provider. Allcare’s system remains completely shut down with no knowledge of when it will be back on but we are working to finda resolution to the issue. So at this time, this website is the only way we can keep you informed and up to date with your offices situation and status.
The reason for the closing is because the business became severely cash constrained and had no way to continue to operate going forward. Allcare was confident in their financial plan to avoid this situation. The plan was to wind down underperforming offices while at the same time raising capital from an equity group. However, the projected closing date for that equity deal was missed and the company did not have the time it needed to get to a closing with the capital
group. Bridge financing was attempted to fill the financial gap but
there was no success with obtaining that.
At this time, Allcare is working hard to transfer patient records and unfinished dental work to dentists with offices located as close as possible to the Allcare offices that are now closed. Within the past 24 hours, we have already begun transitioning patients in certain areas to new dental offices. Those offices will be listed soon. Our efforts will continue and updates will be posted to this site informing you of where your dental records will be transferred and where you may want to go to continue and/or complete your dental treatment. The State Dental Boards are being notified of the situation today. We truly appreciate your patience and understanding during this difficult time. Please know that we will do everything we can to quickly transition you and your dental records to a new dentist.
In the meantime, if you are experiencing a dental emergency, you will need to locate another dentist in your area at your cost, go to the emergency room or call 911. You can locate other dentists by referencing your local Yellow Pages or by contacting your county dental society.
UNLESS THERE ARE ANY NEW DEVELOPMENTS IN THE
MEANTIME, A NEW UPDATE TO THIS SITE WILL BE COMPLETED ON TUESDAY,
JANUARY 4TH. CHECK BACK REGULARLY FOR ANY NEW UPDATES ON YOUR OFFICE ‘S
STATUS AND NEW ANNOUNCEMENTS CONCERNING YOUR RECORDS AND WHERE/HOW THEY
CAN BE OBTAINED
Again, Allcare very sorry for the situation that has come about. Please accept our deepest and most sincere apologies and please know that the company did all it could have done to prevent this situation and will do all it can to get your care transferred to a new provider assoon as possible.